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Available in Canada from August 2026

Gershon Otinkorang

Website Developer

I keep the systems people depend on working — from a jammed printer to a fibre backbone across 1,200 acres.

View for a target role

Websites, hosting, DNS, email, WordPress, PHP and MySQL, SEO, maintenance and front-end implementation for working organisations.

Stack

MikroTik RouterOSStarlinkGPON / fibreHuawei S5735ProxmoxDockerOdooUbiquitiTailscaleLinuxCCTVGIS / JOSM
Get in touch

CurrentlySole IT for a 1,200-acre industrial park

Accra, Ghana — arriving in St. John's, NL, Canada, August 2026

Gershon Adjei Otinkorang — IT Support Specialist
Experience
5+ years
Site supported
1,200 acres
Available
Aug 2026
Based
Accra → St. John's

In short

IT support specialist with five years keeping users, devices and infrastructure running across a 1,200-acre industrial park and multiple retail sites in Ghana. Day to day that means end-user support, POS and PDA systems, and the servers behind them; it has also meant designing the site-wide fibre network and the multi-WAN satellite link that carries it. Comfortable at both ends — the helpdesk ticket and the distribution panel.

Verified

  • AWS Certified Cloud PractitionerValid to July 2027
  • BSc Information TechnologyKNUST · Second Class Upper
  • MSc Computer ScienceMemorial University · network security focus

Experience

Where I've done the work

Six roles across engineering, real estate, advertising and Ghana's national power utility.

2021 — Present

Remote IT administration and technical support for the group's digital infrastructure, alongside full-time employment.

  • Provide remote IT administration and technical support for company digital infrastructure.
  • Manage company websites, domains, hosting platforms, SSL certificates and business email systems.
  • Perform website maintenance, security updates, performance optimisation and troubleshooting.
  • Support digital platforms used across hospitality, transportation, logistics and real estate operations.
  • Manage online services and ensure availability of critical business systems.

Stack

WordPressDomain & DNS managementEmail hostingSSL / TLSRemote support

Case studies

How the work actually went

Longer write-ups of problems worth explaining, rather than screenshots that age badly.

2026

5 min read

Best match

ID cards two languages had to agree on

ERPNext prints documents, not cards. A Jinja print format that puts two bilingual employee ID cards — front and back — on a single A4 sheet, at dimensions a guard can check at a gate.

ERPNextFrappeJinjaCSSPrint

2026

7 min read

Best match

The invoice pile that was being retyped by hand

The commercial team re-keyed machinery and vehicle line items from a folder of scanned invoices into a Word template, one PDF at a time. A Windows batch tool reads each PDF, keeps only the qualifying items, and exports a finished invoice named by its BOE number — with an AI fallback for the scans plain text can't reach.

PythonAutomationpdfplumberpython-docxVision AI

2024

8 min read

Bringing a 1,200-acre industrial park online

No fibre to the door, no single satellite link fast enough, and CCTV plus point-of-sale data to move from factories to head office. Eight Starlink terminals aggregated into a fibre distribution layer.

MikroTikRouterOSStarlinkGPONFibre

2024 — present

6 min read

Eight thousand HR records, and who can reach them

HR needed one system for employee records, asset assignments, work cards and hostel allocations — real PII for 8,000 workers across four offices. Built on ERPNext, kept off the public internet, with administrator access gated behind a VPN on the MikroTik router.

ERPNextFrappeHRData protectionVPN

2024 — present

7 min read

Finding a fault that was not where everyone was looking

In a park this size, “the internet is slow” almost never means what it says. Fibre barely adds latency; the fault is a dirty connector, a failing SFP, a switching loop, a bent cable. A method for diagnosing by layer instead of by the loudest guess.

TroubleshootingFibre opticsOptical powerSwitchingMikroTik

Capabilities

What I actually reach for

Grouped by use, in rough order of how central each is to the current role.

Best match

Cloud & web

Hosting, domains and the sites that run on them.

  • AWS
  • Google Cloud Platform
  • Cloudflare
  • Domain & DNS management
  • Email hosting
  • WordPress
  • PHP / MySQL
  • HTML, CSS, JavaScript
  • Git / GitHub
Best match

IT support

The core of the role — people, devices and whatever has stopped working.

  • End-user support
  • Hardware diagnostics & repair
  • Windows & Linux desktops
  • Printers & peripherals
  • Account & access management
  • Software deployment
  • User training
  • Technical documentation

Retail & field systems

Point-of-sale and handheld estates across multiple sites.

  • POS configuration & rollout
  • PDA / handheld provisioning
  • Multi-site deployment
  • Remote fault resolution
  • CCTV / IP camera systems
  • Asset & inventory control (Odoo)

Networking

Site-wide fibre, multi-WAN aggregation and wireless coverage at scale.

  • MikroTik RouterOS
  • Multi-WAN aggregation
  • Starlink deployment
  • Fibre / GPON distribution
  • Huawei enterprise switching
  • VLANs & firewall policy
  • Point-to-point wireless
  • WireGuard / Tailscale VPN
  • Indoor & outdoor APs

Security

Keeping infrastructure and data defensible — the practised side, and the foundations the MSc builds on.

  • Network segmentation (VLANs)
  • Firewall policy & hardening
  • VPN-gated admin access
  • DNS content filtering
  • PII & data protection
  • Access & identity management
  • Security monitoring (SIEM) fundamentals
  • Threat & attack analysis

Servers & services

The platforms behind the support desk.

  • Proxmox virtualisation
  • Linux server administration
  • Docker & Portainer
  • Odoo
  • OpenMAINT
  • Frappe / ERPNext
  • DNS filtering
  • Backup & recovery

GIS & other

Work that did not fit a job description but needed doing.

  • JOSM / OpenStreetMap
  • CAD to GIS conversion
  • Site mapping support
  • Structured cabling
  • Project coordination
  • Technical interviewing
  • Remote work

Aggregated multi-WAN

A design I built and maintain: eight satellite terminals bonded into one uplink, feeding fibre across a 1,200-acre site. Drop a terminal and watch capacity rebalance instead of cutting over.

GitHub activity

Recent public events

Credentials

Education and certification

In order, from the first diploma to the MSc that starts in 2026. Every item links to the issuing body.

  1. Oct 2020Best match

    Google Digital Skills

    Google

    Verify
  2. Oct 2020

    HND Information & Communication Technology

    Takoradi Technical University (NABPTEX)

    Second Class, Upper Division

  3. May 2022Expired May 2024

    LinkedIn Marketing Fundamentals

    LinkedIn

    Verify
  4. Dec 2022Expired Dec 2024

    LinkedIn Marketing Strategy

    LinkedIn

    Verify
  5. Jul 2024Valid to Jul 2027

    AWS Certified Cloud Practitioner

    Amazon Web Services

    Verify
  6. Nov 2024Best match

    BSc Information Technology

    Kwame Nkrumah University of Science and Technology

    Second Class Honours, Upper Division

  7. Aug 2026Upcoming

    MSc Computer Science

    Memorial University of Newfoundland

    Course-based · focus on network security and intrusion detection

  8. Aug 2026

    Foundations of Cybersecurity

    Google (Coursera)

    Part of the Google Cybersecurity Professional Certificate — security controls, SIEM, network and cyber-attack analysis

    Verify

Contact

Tell me what you're building

Available for IT and network administration roles in St. John's, NL, Canada from August 2026.

LinkedIn
GitHub

Availability

Based in Accra, Ghana (GMT), arriving in St. John's, NL, Canada August 2026. Comfortable working across North American and European hours.

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